- 1 ‘No need for permit panic’
- 2 New Zimbabwean Special
- 3 Dispensation Permit announced
- 3.1 ZSP PERMITS: The demand of multilingual representatives’ in Vfs global call centers for Zimbabweans!
- 3.2 The main concerns is call centre traffic congestion
- 3.3 As a matter of fact, most Zimbabweans are earning a living
- 3.4 It can be mathematically supported
- 3.5 African in writing and speaking English
- 3.6 Zimbabweans most missed out in the amnesty in 2010 because of the similar dearth of communication processes
- 3.7 There are several Zimbabweans who absolutely
- 3.8 Bad faith negotiation on behalf of Zimbabweans and misrepresented facts
- 3.9 Had there been a caring people’s government in Zimbabwe
ZSP permit renewal 2017-2018
HOLDERS of the Zimbabwe special permit (ZSP) should not panic but allow the necessary processes to unfold, the Department of Home Affairs said.
Zimbabweans, who benefited from the ZSP in 2010, remain agitated with no official position on their status after December 31 when their permits expire.
Home Affairs director- general Mkuseli Apleni yesterday allayed their fears, saying “there is no way the government will drop them”.
“Zimbabweans do not have to panic, it was this government in 2010 which decided to accommodate them. I don’t see why this government will just drop them. It was the same government that renewed the permits when they expired. There is no way that we can be reckless,” Apleni said.
A lobby group named after the project receives dozens of messages daily from concerned ZSP holders who fear they may lose their jobs and fail to have their kids in school.
Spokesperson for the group Eddie Muchatuta said a lot of people were uneasy about the situation.
“The fear is that if this issue is not resolved a lot of these people will lose their jobs because companies won’t want to employ undocumented migrants. We also have cases where parents are not sure whether to apply for places in South African schools for 2018 because it’s not clear where they will be after December 31,” Muchatuta said.
But Apleni said there was no reason to worry with five months to go before the expiry of the permits.
“Those visas expire in December, so we are following the processes to make sure that when those visas come to an end, the fate of the Zimbabweans who are in this country will be looked at in a manner that will not put them in a difficult position,” he said.
He said Home Affairs Minister Prof Hlengiwe Mkhize, was consulting the Cabinet over the issue.
Home Affairs recently did a similar project for Basotho living in South Africa. Apleni said they did it after seeing the Zimbabwe permits work out well.
“When we did the Lesotho one we said it was because of the lessons learnt from the Zimbabwe special permit, so there is no way this government can deal with this in a reckless manner,” he said.
The social media have been awash with claims that holders of the special permit would be eligible for permanent residence at the end of the year. There are also messages asking permit holders to deposit money into bank accounts for applications to be processed. Apleni said these were phony and should be ignored.
“They must not get into traps where people claim they can renew the ZSP,” he said.
New Zimbabwean Special
Dispensation Permit announced
Malusi Gigaba of the South African Department of Home Affairs today released comments on the new Zimbabwean Special Dispensation Permit.
In 2009 the Cabinet of the Republic of South Africa approved the Dispensation of Zimbabweans Project – or ‘DZP’ as it’s commonly known.
The stated objectives at the time were:
- Regularize Zimbabweans residing in South Africa illegally
- Curb the deportation of Zimbabweans who were in SA illegally
- Reduce pressure on the asylum seeker and refugee regime, and
- Provide amnesty to Zimbabweans who obtained SA documents fraudulently
The DZP allowed applications from Zimbabwean’s with a valid Zimbabwean passport; evidence of employment, business or accredited study; and a clear criminal record and if successful granted them a permit to stay and work, study or run a business in South Africa.
The impending expiry of these permits has caused much anxiety with a great many of the 245,000 successful applicants.
The Zimbabwean Special Dispensation Permit
Current DZP permit-holders, who wish to remain in South Africa, after the expiry of their permits, can reapply for the ZSP, subject to certain conditions.
These conditions include, but are not limited to:
- A valid Zimbabwean passport; evidence of employment, business or accredited study; and a clear criminal record.
- The ZSP will allow permit-holders to live, work, conduct business and study in South Africa, for the duration of the permit, which is valid until 31 December, 2017.
- Applications can only be made between 01 October 2014 and 31 December 2014.
- Applications must be made via VFS, and adjudicated by the Department of Home Affairs.
- Applications will begin online, with appointments given for in-person finalization at a visa facilitation centre.
- An administration fee will apply but is yet to be divulged.
- ZSP permit-holders who wish to stay in South Africa after the expiry of the ZSP, must return to Zimbabwe to apply for mainstream visas and permits under the Immigration Act, subject to the relevant requirements.
- The expiry date of all DZP permits which expire before 31 December 2014 is accordingly delayed until 31 December 2014. The expiry date of those DZP permits which expire after December 2014, is being brought forward to 31 December 2014.
This of course now provides VFS with a significant challenge – the processing of as much of an additional 245,000 applications in just 3 months. To put it into content that’s some 80,000 potential applicants per month. 4 new offices are being opened in what are perceived to be ‘stress’ areas; Gauteng, Western Cape, Limpopo and Mpumalanga.
The question has also to be asked will the DHA, assuming VFS can indeed process this amount of application can the DHA adjudicate them in additional to their normal volumes and the already in existence backlog. We leave you with the announcements stated quote from Minister Malusi Gigaba.
“Therefore there will be no queues as experienced in the past, and we trust applicants will enjoy a pleasant and efficient application experience.”
ZSP PERMITS: The demand of multilingual representatives’ in Vfs global call centers for Zimbabweans!
Now the Zimbabwean Special Permit (ZSP) renewal dispensation has formally been running for about a couple of weeks. The most affected Zimbabweans have at least some narrative to tell by now about the procedure. The expertise from those who made an effort in the procedure or have finished the very first stage has no such great story to tell from upgrades in the surveys that are rapid.
The main concerns is call centre traffic congestion
The main concerns are on call centre traffic congestion and the frustrating site downtimes. The fact that the very first phase is a web-established procedure that is on-line brings along serious special technicalities in itself to the applicants who aren’t computer literate and technology understanding for this Do It Yourself (DIY) strategy to the permit renewals.
Our important concern, nevertheless, is on the failure to additionally briefly participate or contract multilingual Zimbabweans to manage specific queries as well as the dissemination of another essential info related to this procedure, particularly in the call centre area of the Department of Home Affairs (SA) through its outsourcing business VFS Global.
As a matter of fact, most Zimbabweans are earning a living
As a matter of fact, most Zimbabweans are earning a living from call centre kinds of their work permits as well as occupations continue to be valid for the length of this same procedure. It’s a public secret that this “final dispensation” procedure is certainly meant to gain just Zimbabweans. They can’t expect to get a call from a Chinese or Nigerian national making enquiries on this particular form of the permit, except in significantly less than one percent (1%) isolated instances where other such as foreign nationals are in possessions of “imitation” Zimbabwean files as well as gained from the procedure in 2010.
It can be mathematically supported
It can be mathematically supported that not less than 70% of the holders of these permit-kinds aren’t the truly well educated Zimbabweans, who can be anticipated to be so eloquent in English to get all the essential advice or clarity they may require past a phone call or through a paper.
African in writing and speaking English
It’s a fast fact that simply Grade 7 was finished by some, whilst others neglected the quite same English at O’ Level before leaving for South Africa. Regardless, competence by an African in writing and speaking English does not make it their language of preference even where it is unnecessary! A lot of professionals who are Zimbabweans, including teachers, nurses, physicians and technicians to mention, a few were already holders of “routine” permits and didn’t actually ‘qualify’ for the dispensation in the time.
Zimbabweans most missed out in the amnesty in 2010 because of the similar dearth of communication processes
Zimbabweans most missed out in the amnesty in 2010 because of the similar dearth of communication processes that were appropriate or efficient. It was clear most folks really didn’t understand what precisely was going on at the time or was being inquired of Zimbabweans. Because of this, the worst-case scenario is always to make accessible all South African languages as most of the Zimbabweans have assimilated the voice mails well quite to fluently speak, that has been programmed even to themselves and certainly understands some South African languages.
Besides, most South African languages are spoken or close fairly with most of the 16 official Zimbabwean languages, particularly if we consider languages like Zulu, Xhosa, Ndebele, Venda, Sotho, Tswana and Tsonga.
Though some may need to debate whether the bulk of Zimbabweans in South Africa is either Ndebele or Shona talking individuals, the fact of the situation is that there’s additionally a considerable variety of Zimbabweans, who do not comprehend a single word of the former “two of the three” official languages.
They even dismally neglected some of those two dominant “mother” languages at school. The reality is we additionally have in South Africa those Zimbabweans, who are just Kalanga, Xhosa, Tonga, Venda, Sotho, Nambya and so forth, who do not comprehend a thing in Shona or ndebele. Therefore, eloquent multilingual Zimbabweans are required for communication functions to be part of the procedure to aid in the smooth running of the dispensation.
We’ve got such individuals who can fluently speak more or five of the 16 official languages that are Zimbabwean, and we understand them! It’s still early as South Africa has another recipe for catastrophe in its horizons to do so either.
There are several Zimbabweans who absolutely
There are several Zimbabweans who absolutely qualify to get their permits renewed, or stand a great possibility of obtaining a brand-new permit if it was dropped in 2010 but is in danger of deportations due to missing essential processes since this time around, there is “no allure.”
There’re zero allowances for error! So, their permits aren’t likely to be revived or are confronted with humiliation exactly since they’d have jumped particular processes, misunderstood unique advice, organized erroneous records and such other “misappropriate” activities because of a deficiency of clear communication lines without a one to help timeouts.
The nonrefundable R870 will at this moment be a gift. Mind you, this is in a foreign land where most folks don’t have any time for anybody, including their own sibs; it is a jungle or a survival of the fittest as they say. The dominant attitude is such that l will help you now with your business, work and study permit, but you get ahead of “me” in several months’ times!
Nevertheless, the blame as usual must be adequately apportioned to the Zimbabwean representatives, particularly Mr. Kembo Mohadi of Home Affairs (Zimbabwe) who directed the negotiation procedure for their apparent dearth of sympathy and setting other egotistical interests upfront.
Bad faith negotiation on behalf of Zimbabweans and misrepresented facts
They certainly negotiated in bad faith on behalf of Zimbabweans and misrepresented facts as consistently. Making a request or perhaps a demand that some Zimbabweans that are multilingual be at least call centre brokers wasn’t overly hard to negotiate or too much to inquire.
It’s not wayward to consider that Minister Malusi Gigaba (Home Affairs, SA) has adequate powers to apply such a deal if there was anything to that effect. Zimbabwean nationals are currently paying for this particular procedure, and it’s free as in 2010, so they deserve an excellent quality service that may gain them with fulfillment that is optimum.
Actually, the actual expense of the entire procedure ranges from R1, 000 to R1, 500 inclusive of the required R870! The additional prices are for online procedures, transportation from the World Wide Web to interviews, and call charges to reserve an appointment or make enquiries, along with fees paid to specific representatives who are managing the procedure on behalf of applicants.
Consequently, a remedial action in this respect is required as an issue of urgency and when the chief stress is who pay such will call centre representatives, we’ll take it upon our shoulders to seek volunteers or mobilize resources from Zimbabweans themselves and international organizations to pay for such multilingual providers.
Had there been a caring people’s government in Zimbabwe
Had there been a caring people’s government in Zimbabwe: it’d in spite of subsidize this dispensation procedure, if not additionally pay the projected multilingual call representatives for a just 245 000 of its certainly patriotic nationals who aren’t embarrassed to be openly linked to the collapsed state notwithstanding within their good-recognized markets of present temporary home such as South Africa.
There’s no uncertainty the gains are mostly dribbling to the state of Zimbabwe in the Diaspora to the individual concerned citizens.
More so, some Zimbabweans are now in danger of being duped monies by some “representatives” or experiencing identity theft from criminal elements that are offering to help in this equally time-consuming and complex procedure, whether in public Internet cafes or otherwise.
So, Zimbabweans are reminded and warned to be on high alert, but instead entrust known and credible SA-Zimbabwean Communities’ representatives should they want any help with this type of procedure. It is going to be a good idea to find help even from true public benefit organizations with representatives in SA, including the Zimbabwe’s Independent Democrats (ZIMID) through its ZIMID (SA) Team Diaspora, or some other such as civic organizations that are associated!