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South African Airways

South African Airways

South Africa signed a R1.4 billion deal, giving SAirGroup, the holding company of Swissair, a 20% stake in South African Airways.

2000s history of South African Airways

South African Airways embarked on an extensive fleet renewal program and appointed Airbus as its supplier. The airline placed a staggering order for 41 new aircraft with a price tag of US$3.5 billion – Africa’s biggest jetliner acquisition.

For a simpler, smarter and faster way to check in, SAA launched an online check-in system and a self check-in kiosk.

SAA signed a US$200 million deal with Rolls Royce to supply the airline’s nine A340-600s with Rolls Royce Trent 500 engines.

After an absence of more than 40 years, South Africa was reinstated as a member of the International Civil Aviation Organization. Thereafter, we became a member of the global Star Alliance in April 2006, and with it came seamless worldwide air travel. In addition, we unveiled two Star Alliance branded aircraft – a 737-800 and Airbus A340-600 – as part of the global network’s requirements.

On 29 November 2007, we became the proud official carrier of the South African rugby team, the Springboks, as part of a sponsorship agreement between the airline and South African Rugby.

South African Airways Mission

To deliver sustainable profits and grow our market share through world- class service to our customers internally and externally.

SAA Vision

An African airline with global reach

SAA’s Core Business

Movement of people and goods by air

SAA’s Corporate Values

Customer Focused

 

Anticipating and striving to understand the unique needs of our customers (internal and external) through tailoring each interaction to their specific needs

South African Airways Accountability

Taking responsibility for individual and team actions, decisions and results by establishing clear plans and goals and measuring our progress against them, while discerning a deeper purpose in one’s everyday job

South African Airways Integrity

Practicing the highest standards of ethical behaviour in all our lines of work and maintaining credibility by making certain that our actions always match our words consistently

South African Airways  Safety

Adopting a zero defect mentality and striving for zero accidents through proper training, work practices, risk management and adherence to safety regulations at all times

 

South African Airways Excellence

in Performance

Setting goals beyond the best and reinforcing high quality performance standards and achieving excellence through implementing best practices

South African Airways Valuing our

People

Committing to satisfaction, development, and well-being, through treating them with respect, dignity and fairness

South African Airways Airline

Operating Certificate

Click here to download the South African Airways Airline Operating Certificate.

SAA awards

 South African Airways awards information

Over the years, South African Airways (SAA) has received various prestigious awards for service and innovation. These include “Best Airline in Africa” at the skytrax awards. Each award drives us to enhance the SAA experience for our guests. Since 2001, we have been proud to receive the following awards and titles:

Year

Department

Award Presenter

Category

2010 SAA Cargo Air Cargo News Best African Cargo Airline
2009 SAA World Travel Awards Africa’s Leading Airline
SAA Sunday Times Top Brands Awards Best Domestic Airline (Business to Consumer)
SAA Travel Weekly Globe Awards Best Scheduled Airline in Africa
SAA Skytrax Customer Satisfaction Survey Best Airline in Africa
Cargo Air Cargo Magazine Best African Air Cargo
SAA World Travel Awards Africa’s Leading Airline
SAA Africa’s Annual Travel and Tourism Exhibition Best Airline Stand at Indaba
SAA Sunday Times/Generation Next Coolest Domestic Airline Brand
2008 SAA CBC African Business Awards Airline of the Year
SAA World Travel Awards Africa’s Leading Airline
SAA Cargo Air Cargo World Air Cargo Award of Excellence
SAA Cargo Air Cargo News Best African Cargo Airline
SAA Weekly Globe Awards Best Airline to Africa (17th consecutive year)
SAA OAG Best Airline Based in Africa (10th consecutive year)
SAA Telegraph Ultra (UK) Best African Airline
2007 SAA Corporate Weekly Globe Awards Best Scheduled Airline to Africa
SAA Voyager Razor’s Edge Business Intelligence Awards Best Stand Alone Highest Value Credit Card
SAA Corporate ASATA Best Online International Airline
SAA Corporate ASATA Best African Airline
SAA Corporate Skytrax Best Airline in Africa – YC Service
SAA Corporate Skytrax Best Airline in Africa – PC Service
SAA Corporate Skytrax Top Ten Global Rankings – YC Service
SAA Corporate OAG Airline of the Year Awards Best Airline Based in Africa
SAA Corporate Skytrax Top Ten Global Rankings – PC Service
SAA 14th World Travel Awards for Africa Africa’s Leading Airline
SAA 14th World Travel Awards for Africa Africa’s Leading FC Product
SAA 14th World Travel Awards for Africa Africa’s Leading PC Product
SAA 14th World Travel Awards for Africa Africa’s Leading Website
SAA Voyager Razor’s Edge Business Intelligence 7 Best Loyalty Programme Survey Award Best FFP
SAA Corporate Star Consumer/readers ‘Your Choice 2007’ Award Best Airline
SAA Corporate Markinor SA Top Brands Best Domestic Airline: 4th year
SAA Corporate Business Traveller Award Best African Airline
SAA Corporate Danish Travel Awards 3rd place for Best Intercontinental Airline
2006 SAA Corporate Travel Weekly Globe Awards Best Airline to Africa from the UK (15th consecutive year)
SAA Corporate Global Traveler Awards Best Airline to Africa
SAA Corporate Business Travel Magazine – annual best in class awards Best Business Class Service to Africa
SAA Corporate ASATA/Diners Award Best African Airline
SAA Corporate ASATA/Diners Award Best International Airline
SAA Corporate Skytrax Best Premium Flat Bed Seat in the World
SAA Corporate Skytrax Best Airline in Africa
SAA Corporate OAG Airline of the Year Awards Best Airline Based in Africa (6th consecutive year)
SAA Corporate Skytrax customer survey Best Long Haul Business Class (2nd position)
SAA Corporate Skytrax customer survey PC Lounge ranks 5th in the World
SAA Corporate Skytrax customer survey FC Lounges rank 4th in World
SAA Corporate Skytrax customer survey Best Cabin Crew in Africa
SAA Corporate Markinor SA Top Brands Best Domestic Airline (2nd year)
SAA Corporate World Travel Awards Africa’s Leading Airline
SAA Corporate World Travel Awards Africa’s Leading First Class Airline
SAA Corporate World Travel Awards Africa’s Leading Business Class Airline
SAA Corporate Frost & Sullivan Fleet Development Award for African Carrier
2005 SAA Corporate Travel Weekly Globe Awards Best Airline to Africa
SAA Corporate Travel Channel survey Best Airline Service On Board & On the Ground Long Haul Routes (2nd place)
SAA Corporate PMR Company that Contributed Most the Economic Growth and Development of the Province
SAA Corporate ACSA Golden Feather Awards
SAA Corporate Diners Club ASATA Awards Best African Airline
SAA Corporate Skytrax 1st Best Airline in Africa
SAA Corporate Skytrax 1st Best Cabin Staff in Africa
SAA Corporate Skytrax 2nd Best Business Class Service in the World
SAA Corporate Skytrax 3rd Best FC Lounges Globally
SAA Corporate Skytrax 3rd Best Airline Middle East/Africa
SAA LHR Call Centre Skytrax 1st in the BPA Competitive Review for Best Performing Reservations Centre
2004 SAA Brazil Best Airline to Africa
SAA Corporate ASATA Diners Club ASATA Awards African Airline
SAA Direct Channels E-commerce ASATA Diners Club ASATA Awards International Online Airline
SAA Corporate Skytrax Airline of the Year Africa
SAA Brazil Brazil Travel News Best International Airline – The 10 Best of Tourism
SAA Corporate Indaba Best Airline Stand
SAA Corporate Skytrax Finalist in Service Excellence Award
SAA Corporate Saturday Star Orchid Award Best Ad Award from Brendan Seery Best SA 10th Anniversary Advert
SAA Corporate Skytrax SAA First Class ranks 6th globally
SAA Corporate Skytrax SAA FC Curbside Check-in ranks 2nd globally. SAA FC Lounges ranks 4th globally
SAA Corporate Skytrax Best Cabin Service in Africa
SAA Corporate Skytrax Best Flat Bed Seat in the World
SAA Corporate South African Government Award for Women in Development
SAA Corporate Best of Johannesburg 2004 Readers Best Airline (Domestic)
SAA Markinor/Sunday Times Best Brand – Domestic Airline
SAA Selling Long Haul Travel Awards Best Airline to Southern & Central Africa
SAA East London Border Technikon Outstanding Contribution to Co-operative Education
SAA Corporate Ask Africa Public Trust Barometer The Most Trusted Company
SAA CIA ACSA – Feather Awards Best International Airline in Cape Town
SAA Corporate Skytrax 2004/2005 Awards FC Lounges ranked no. 2 in the world
SAA Zimbabwe Office Foundation for Excellence Practice, Geneva, Switzerland Gold Medal
SAA Corporate First non-Saudi Airline to Fly into Madinah
2003 SAA Travel Weekly Globe Awards Best Airline to Africa
SAA ASATA Best African Airline
SAA ASATA Best Domestic Airline
SAA ASATA Best International Airline Flying to South Africa
SAA Skytrax Best Airline in Africa
SAA Skytrax Best Cabin Crew in Africa
SAA Indaba Best Airline Stand 2003
SAA OAG Airline of the Year Awards Best Airline Based in Africa
SAA Skytrax First Class Rankings First Class Home-base Check-in ranked 1st
SAA Conde Naste Top 10 Trans Atlantic Airlines Ranked No. 7
2002 SAA Business Traveller (USA) Best to Fly Business Class to Africa
SAA Skytrax Best Airline in Africa
SAA Skytrax Best Cabin Crew in Africa
SAA/Sawubona Advantage AdMag Best In-flight Magazine
SAA Association of British Travel Agents Most Outstanding African Airline
SAA Diners Club/ASATA Best African Airline
SAA Diners Club/ASATA Best International Online Airline
SAA OAG Airline of the Year Awards Best Airline Based in Africa
SAA Durban Tourism Indaba Best Airline Stand
SAA UK Travel Trade Magazine ‘Selling Long Haul’ Best Airline to Africa
SAA Tanzania Society of Travel Agents Best Airline in Africa
SAA World Online Entertainment Association First Runner-up for Best Single In-flight Audio Programme
2001 Cargo Air Cargo News Best Cargo Airline
SAA Skytrax Best Airline in Africa
SAA Skytrax Best Airline in South Africa
SAA Skytrax Best Cabin Crew in Africa
Flight Despatch SITA Flight Operations Customer Loyalty Award
Marketing & Communication Star – Orchard Award Best Advert of the Week
SAA/Sawubona Advantage AdMag Awards Best In-flight Magazine
Product Excellence Cast in Stone Training Video on SAA Corporate Image & Uniform Collection
SAA Travel Weekly Globe Awards Best Airline to Africa

 

SAA leadership

SAA leadership information

SAA’s dynamic leadership team is led by Chaiman and Acting CEO Vuyisile Kona, under the guidance of the airline’s esteemed Board of Directors. The leadership team sets to fulfill SAA’s strategic goals, ensuring that the airline grows into a sustainable, world class airline.

Name   Position
Vuyisile Kona Chaiman and Acting Chief Executive Officer
Sandile Dlamini Company Secretary
Thuli Mpshe General Manager: Human Resources
Tlali Tlali Head Group Corporate Affairs
Jerome Simelane General Manager: Commercial (Acting)
Wolfgang Meyer Chief Financial Officer
Pieter Snyman Chief Information Officer
Fikile Thabethe General Manager:Legal,Risk & Compliance(Acting)
Musa Zwane Chief Executive Officer: SAA Technical
Alison Crooks Chief Executive Officer: Airchefs
Nico Bezuidenhout Chief Executive Officer: Mango
Bulelwa Koyana Chief Executive Officer: SATC
Tleli Makhetha General Manager SAA Cargo
Barry Parsons Executive in the CEO’s Office,
Strategy & Project Management Office
Siyakhula Vilakazi Chief Audit Executive

 

Star Alliance Conventions ,

 South African Airways,

Star Alliance Conventions Plus

Conventions Plus is a Star Alliance service that helps make organizing and attending international conferences easier. That’s because we offer access to member airlines’ schedules and discounted fares in one handy place. So, no matter where you are, or where you’re going, getting there is simple.

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